![These are brand new out of box, would you return them? There is pretty heavy scratching on the leather strap. How is their customer service (bought directly from birkenstock online) : r/Birkenstocks These are brand new out of box, would you return them? There is pretty heavy scratching on the leather strap. How is their customer service (bought directly from birkenstock online) : r/Birkenstocks](https://external-preview.redd.it/JuVxpwObWdJ54o_Emdjs09cI-qaCrNoUKWNpLOpHiYs.jpg?auto=webp&s=13513f336ad4602cfb70da62b97faa1455612aa5)
These are brand new out of box, would you return them? There is pretty heavy scratching on the leather strap. How is their customer service (bought directly from birkenstock online) : r/Birkenstocks
![Just picked these up from Nordstrom via an online order and this is the condition they came in. Is this typical for the nubuck leather shoes? They're more scratched and damaged looking Just picked these up from Nordstrom via an online order and this is the condition they came in. Is this typical for the nubuck leather shoes? They're more scratched and damaged looking](https://preview.redd.it/p6ezufrug4371.jpg?width=640&crop=smart&auto=webp&s=3d1de018fc8b76dc04d831d4214fa7409205fbbd)
Just picked these up from Nordstrom via an online order and this is the condition they came in. Is this typical for the nubuck leather shoes? They're more scratched and damaged looking
![Birkenstock | Shoes | Exc Birkenstock Arizona Soft Bed Sandals 36 Us 556 Pink Purple White Buckle | Poshmark Birkenstock | Shoes | Exc Birkenstock Arizona Soft Bed Sandals 36 Us 556 Pink Purple White Buckle | Poshmark](https://di2ponv0v5otw.cloudfront.net/posts/2022/05/08/6278113a7ec30c48146c9844/m_627811449207861342ce3782.jpg)